AI Consulting & Implementation for UK SMEs

Find out what
AI can do
for your business.

Most SMEs know AI is important — but not where to start or what's actually possible. We find the opportunities, build the case, and implement responsibly. Discovery first. Always.

How it works →
65%
of UK SMEs not yet actively using AI
BCC, 2025
1hr
saved per employee per day by AI-using businesses
Adecco, 35,000 workers, 2024
30%
reduction in customer service costs from AI automation
Industry average, 2025
£78bn
added to UK economy from wide SME AI adoption
Microsoft, 2025
Industries served
Professional Services Manufacturing Retail & E-commerce Financial Services Healthcare & Life Sciences Construction & Property
The opportunity — and the gap
Most UK SMEs know AI matters.
Most haven't acted yet.
The knowledge gap
39%
of SME leaders cite unclear use-cases as their top barrier to AI adoption — more than cost or technical complexity combined.
Source: Hot Source Creative / OECD, 2025
The time saving
5hrs
saved per employee per week by businesses that implement AI well — equivalent to over six weeks of extra output per person per year.
Source: Federal Reserve Bank of St. Louis, 2025
The competitive risk
3×
higher revenue per employee in AI-exposed sectors compared to non-adopters — a gap that compounds every year businesses delay.
Source: PwC Global AI Jobs Barometer, 2025
The biggest barrier isn't cost or technology — it's not knowing where to start or what's actually possible. That's exactly what the Pragma AI Opportunity Audit is designed to solve.
Book an audit →
What we do
Most SMEs have more AI opportunities
than they realise. We find them.

The biggest barrier to AI adoption isn't cost or technology — it's not knowing where to begin. We start every engagement with a structured discovery process that maps your business, uncovers the opportunities you're missing, and gives you a clear prioritised plan before anything is built.

01 — Discover
AI Opportunity Mapping
We spend time in your business — talking to your team, understanding your workflows, and finding where AI can genuinely save time, reduce errors, or create new value.
Process walkthrough & workflow mapping
Opportunity identification & scoring
Effort vs. impact prioritisation
Competitor & sector AI benchmarking
Prioritised recommendations report
02 — Solve
Tools & Implementation
For each opportunity we find, we identify the most cost-effective solution — usually an existing tool configured for your business. Custom builds only when nothing off-the-shelf fits.
Off-the-shelf tool selection & setup
Integration with your existing systems
Vendor comparison & negotiation
Custom build where genuinely needed
ROI tracking from day one
03 — Embed
Team Enablement
Technology only creates value if your team uses it confidently. We train your people, write the governance policies, and hand over everything they need to own it.
Staff training & workshops
AI usage policies & governance
Prompt libraries & playbooks
Ongoing optimisation support
AI literacy programmes
Common opportunities we find in SMEs
Admin & Ops
Invoice processing · Meeting summaries · Contract review · Email triage · Report generation
Sales & Marketing
Lead qualification · Proposal drafting · Content creation · CRM data entry · Customer segmentation
Finance & Compliance
Expense categorisation · Anomaly detection · Regulatory monitoring · Document extraction · Audit trails
Customer Service
First-line triage · FAQ automation · Sentiment analysis · Ticket routing · Knowledge base search

Responsible AI isn't optional.
It's the whole point.

Most AI consultancies sell tools and call it transformation. We think that's dangerous — especially for SMEs without dedicated legal or risk teams to catch what goes wrong. Pragma AI is built around a different premise: that ethical implementation is not a constraint on results, it's the foundation of them.

Our three commitments
Safety by design
Every implementation is assessed for risk, bias, and unintended consequences before deployment. Safeguards are built in, not added after.
No black boxes
Your team will always understand what the AI is doing and why. We document every decision and train your people to own it.
Human in the loop
AI augments your team's judgement — it doesn't replace it. Every system we build has clear human oversight and override capability.
Services & pricing
Start with discovery.
Build from there.
Tier 01 — Start here
AI Opportunity Audit
£500 – £2,000 + VAT
Delivered over 2–3 weeks
The starting point for every engagement. We map your business, find where AI can add real value, and give you a clear prioritised plan — whether you work with us afterwards or not. Price scales with business size and complexity.
Half-day on-site or remote discovery session
Full workflow & process mapping
AI opportunity identification & scoring
Effort vs. impact prioritisation matrix
Tool & vendor recommendations
Written report + debrief call
Tier 02 — Build or buy
AI Implementation
POA
Scope agreed following audit
We find the most cost-effective solution for each opportunity — often configuring an existing tool rather than building something custom. We always start with what's available before recommending a bespoke build.
Off-the-shelf tool selection & configuration
Custom build where tools don't exist
Integration with your existing systems
Safety & ethics review at every stage
Staff training & full documentation
Post-launch support included
Tier 03 — Stay ahead
AI Partnership
Quarterly or annual retainer
Flexible commitment — scope to agree
Your embedded AI partner. We keep identifying new opportunities, optimise what's live, and ensure your business stays ahead of a rapidly changing landscape.
Quarterly AI opportunity review
Tool & vendor landscape monitoring
Continuous optimisation of live tools
AI governance & policy updates
Annual AI strategy session
Also available
AI awareness workshops for leadership teams from £1,200 · Full-day staff training from £2,000 · Advisory days £1,000/day
How it works
From discovery to
live in 6 weeks.
01
Discovery call
30 minutes. We learn about your business, your team, and where you feel AI could help — or where you're worried it might go wrong.
02
AI Audit
A structured 2–3 week assessment that maps your processes, identifies opportunities, and returns a clear prioritised roadmap.
03
Solve it
We find the most cost-effective solution — usually configuring an existing tool. Custom builds only when nothing off-the-shelf fits. Safety review at every stage.
04
Handover & support
Full documentation, staff training, and post-launch support. You own it — we're available when you need us.
Process Automation·Document Intelligence·AI Opportunity Mapping·Tool Selection & Setup·Staff Enablement·Workflow Automation·Responsible AI Governance·System Integration·AI Strategy·Customer Service AI·Data & Reporting Pipelines·AI Training Workshops· Process Automation·Document Intelligence·AI Opportunity Mapping·Tool Selection & Setup·Staff Enablement·Workflow Automation·Responsible AI Governance·System Integration·AI Strategy·Customer Service AI·Data & Reporting Pipelines·AI Training Workshops·
The question isn't whether AI is right for your business

It's which parts of your business AI can transform first.

Most SMEs are sitting on 5–10 genuine AI opportunities they haven't spotted yet — in their admin, their ops, their customer processes. The Pragma AI Opportunity Audit finds them, prioritises them, and tells you exactly what to do next.

See what we find →
0%
cite unclear use-cases as their #1 barrier
0hrs
saved per employee per week with AI
Sources: OECD 2025 · Federal Reserve Bank of St. Louis 2025

Let's find your
AI opportunities.

Tell us a bit about your business and what you're hoping to solve. We'll come back to you within one working day to talk through next steps.

— or fill in the form and we'll be in touch —
pragmaaigb@gmail.com →
Typically respond within one working day · UK-based & remote-first
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